International Incheon Airport

User Information

The Incheon International Airport Lost and Found Office handles various items found and lost at the airport. It is currently run by the Incheon International Airport Police Corps and Incheon International Airport Corporation.
Found items (excluding ID cards, passports, mobile phones, and food) will be kept for the legal period of 6 months and, after 3 months, transferred to the national treasury or disposed of. Food items will be disposed of on the same day or one week later.
Foreign passports will be kept for one month from the date of discovery before being transferred to the respective embassies. Korean passports will be transferred to the Passport Service Office of the Ministry of Foreign Affairs at Incheon Airport the day after discovery.
(For inquiries about Korean passports: Contact the Passport Division of your city, county, or district office / Consular Call Center: 02-3210-0404)

User Information
Operating Hours	07:00–21:30 (open year-round)
Contact Information	Tel : 032-741-3110,3114 E-mail : lostnfound@biz.airport.kr
Location	Lost and Found Office, B1 Floor, Terminal 1

User Information
Operating Hours	07:00–21:30 (open year-round)
Contact Information	Tel: 032-741-8988,8989 E-mail : lostnfound2@biz.airport.kr
Location	Lost and Found Office, One-stop Public Service, 2nd Floor, Public Area, Terminal 2

It is important to verify your lost items first. Before anything else, please contact the Lost and Found via email or phone to check if your item has been registered.
The procedure and required documents for claiming a lost item are as follows. If you would like to have someone else to collect the item on.

유실물수령방법-구분, 내용
Category	Description
Claiming in person	ID of the owner of the lost item Lost item registration number
Claiming by proxy	A copy of the owner's ID ID of the authorized representative Lost item registration number Personal details of the representative must be provided to the Lost and Found in advance (For the purpose of preventing illegal acquisition, if you do not provide the representative’s information in advance, it may be difficult to proceed with the proxy pickup.)
Parcel Delivery (Collect on delivery)	A copy of the owner's ID Lost item registration number Fill out the parcel delivery form Important Notes Parcel delivery fees vary depending on the item size and weight (Minimum of KRW 7,000). Additional charges may apply to deliveries to remote or island areas. Parcel delivery is only available if you agree to waive liability for loss or damage during shipping. If you do not agree to waive liability, please visit the office in person for collection. Certain items cannot be shipped via parcel, including high-value items, cash, securities, oversized items, and fragile items such as alcoholic beverages. Please confirm in advance with the Lost and Found whether your item qualifies for delivery.

Lost and Found Handling Agencies
Area of Responsibility	Responsible Organization	Contact Information	Go to Link
Passenger Terminals and Concourse Common Areas of the Transportation Center Curbside and Parking Lot Area	Terminal 1 Lost and Found Office	032-741-3110, 3114	Go to Link Search Lost Items
	Terminal 2 Lost and Found Office	032-741-8988, 8989	Go to Link Search Lost Items
In-flight Lost Items and Baggage	Korean Airlines Lost and Found Center	icnbaginfo@koreanair.com	Go to Link
	Asiana Airlines Lost and Found Center	032-744-2205 bag@flyasiana.com	Go to Link
	Foreign Airlines and Low-Cost Carriers	Please contact each airline.
Within the Bonded Area (Duty-Free Shops, Boarding Gates, Arrival Hall) * Tax-exempt found items will be handed over to the Incheon Airport Lost and Found Office.	T1 Traveler Customs Clearance Division 1	032-722-4425	Go to Link
	T2 Traveler Customs Clearance Division 2	032-723-5122~26	Go to Link
Lost Items on Airport Buses and Trains	Airport Limousine	032-743-7607
	KAL Limousine	02-2667-0386
	Airport Railroad	032-745-7777	Go to Link
	Lost Items on Regional Buses	Please contact each bus operator.

Inquiries