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Incheon International Airport Corporation logo

Customer Participation

Volunteer Tea

Volunteer Team(Incheon Airport Ambassador)

1 year volunteer program for professionals with foreign-language skills and service mindset.

Application information
  • Those interested in joining the Volunteer Team should check for recruitment posts and submit an application.
  • All applicants are considered by the HR department and selected by the Volunteer Team Management Plan.
Volunteer Code of Conduct
  1. 1 As a member of the Incheon International Airport’s representative Volunteer Team, please familiarize yourself with Volunteer Team’ vision, purpose, and goal and provide a friendly and proactive service to all airport users.
  2. 2 Be aware that all activities are to help the Incheon International Airport customers and work in a customer-centered manner.
  3. 3 Arrive ready for work 15 minutes before the start of your shift.
  4. 4 Please wear the designated Volunteer Team uniform, nametag, and bag.
  5. 5 Please wear the designated Volunteer Team uniform, nametag, and bag.
  6. 6 Please take lunch breaks in shifts so as not to leave a position empty.
  7. 7 Please remind yourself of the basic service mindset and work for the joy and satisfaction of helping others rather than for material benefit.
  8. 8 Please remind yourself of the basic service mindset and work for the joy and satisfaction of helping others rather than for material benefit.
  9. 9 In the case of an emergency or an accident, do not panic and relay the message to your direct supervisor.
  10. 10 Actively abide by all regulations and requests from the Corporation related to Volunteer Team management.
Direct any questions regarding information on the website to:
  • Managing department : Passenger Service Team
  • Telephone : +082-32-741-2426, 2427