Disabled and Elderly

Transportation and parking

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Disability parking space

For your convenience, there are short-term disability parking areas near each airport counter.
There are disability parking area in the short-term parking lot (Level 1, Basement 1) and near the elevator and shuttle buses in the long-term parking lot.

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Disability standby area

There is a specially marked standby area for people with disability on the Passenger Terminal road (directly in front of Exit 3 and 12).

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Help-phone service

Pick up the receiver to be directly connected to the nearest Information Desk Hot Line.

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Wheelchair lift service

We provide free transportation service for the convenience of disabled persons who have difficulty in moving from the long-term parking lot of Incheon International Airport to the passenger terminal.

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Valet parking service

Parking is made easy and safe with the airport-approved valet parking service(at a fee).

Compact cars, disabled licensed car, and veterans’ cars are eligible for a discount when using this service.

Disabled-accessible taxi request service

Disabled passengers will receive a discount of 50% of the regular parking fee after checking the disability certificate through the manned booth at the parking lot exit.

Security check & Immigration process

Priority Lane

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  • In order to use Priority Lane at the Incheon Airport, vulnerable passengers (persons registered as disabled, minors under 7 years of age, seniors over 70 years of age, pregnant mothers, 3 companions included) will need to verify their status at the airline’s check-in counter and receive the “Priority Lane Card” to use the exclusive departure area entrance.
Priority service

Services within the airport

Disabled-accessible bathrooms

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  • Each bathroom inside the Passenger Terminal has at least 1 disabled-accessible bathroom.
  • For the convenience of users, the disabled-accessible bathroom has a wide entrance, large interior space, automatic door operated by a button, alarm bell, and automatic flush toilets. We do our best to ensure that it is a safe and convenient place.

Wheelchair rental

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  • You can rent wheelchairs and strollers free of charge at any information desk within the airport.

Braille brochure

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  • Braille brochures are available at any information desk within the airport.

Text message Q&A service

Text your question or comment to Incheon Airport Help Desk (1577-2600) for a response.

Short texts under 80bytes accepted

CHECK YOUR TERMINAL

Enter your flight number and we will inform you of your terminal.

  Incheon airport guide Moving between terminals