Incheon Airport Main Contact Number / Reporting
1577-2600※ Customer service hours 07:00~22:00
- McDonalds : Passenger Terminal 1F, Center (Public Area)
- Sanuki Bore : Passenger Terminal 1F, near gate C (Public Area)
- Lotteria : Passenger Terminal 3F, near gate 1 (Public Area)
- Bon juk, Bon Bibimbap : Passenger Terminal 1F, near gate 12 (Public Area)
- Food Capital : Near Gate 30(Terminal), Near Gate 118(Concourse, Duty-free area)
- Cafe Amoje : Near Gate 27(Duty-free area)
- Charlie Brown Cafe : Near Gate 113(Concourse, Duty-free area)
* Duty Free shops(Duty-free area)
- Lotte Duty Free
① Perfume&Cosmetics : Near Gate 12
② Food, JeongGwanJang : Near Gate 25
③ Liquor&Tobacco : Near Gate 12
④ Liquor&Tobacco : Near Gate 28
⑤ Liquor&Tobacco : Near Information Desk(Concourse)
- Shilla Duty Free
① Bag Collection : Near Gate 27
② Sunglasses : Near Gate 27
③ Perfume&Cosmetics : Near Gate 27
④ Korean Cosmetics : Near Gate 27
⑤ Perfume&Cosmetics : Near Information Desk(Concourse)
⑥ Food, Jeonggwanjang : Near Information Desk(Concourse)
⑦ Electronics, Fashion Accessories : Near Information Desk(Concourse)
* Parcel & Packaging(Public Area)
- Hanjin Express : East side of the passenger terminal(Public area, 3F)
- CJ Korea Express : West side of the passenger terminal(Public area, 3F)
* Spa(Sauna)
- Spa on Air : East side of the passenger terminal(Public area, B1F)
* Transit Hotel
- Walkerhill Transit Hotel : East/West side of the passenger terminal(Duty-free area, 4F)
* Sky HUB lounge
- East side of the passenger terminal(Dutyfree area, 4F)
* Location : Center of the passenger terminal(Public area, 4F)
* Facility
- Traditional Architects : Soteulsammun, Ilgakmun, Biseonru, PyoungDaemun, Samojoung
- Interactive Facility : Digital Interative Facility
- Food&Beverages : Paris baguette, Pascucci, Bizeun,
Bennigans
- Korean Classical Music concert(2 times/day), Stroll of Korean royal family(1 time/day)
: Home>Shop&Dine>Shopping
○ lounge located in east wing opens 24hrs
○ Services : Mini buffet, snacks, beverages, liquor, free internet, Wi-Fi, print services, fax, newspaper, magazine, TV
○ Rate : USD39 (Discount card may be used)
○ Locations : Nearby Korean Air (east wing) and Asiana Airline (west wing) lounges; past the cafeteria in the Transfer Service Complex, Passenger Terminal, 4th floor.
○ Contacts : +82-32-743-4814(East wing),
+82-32-743-4811(West wing)
○ Check the website for credit cards that offer discounts or free admission.
Free WiFi Service at Incheon International Airport
Since September 2008, Incheon International Airport has been providing free WiFi access throughout the entire airport.
To connect, simply search for and select the SSID "AIRPORTWIFI" on your device, whether it’s a laptop, smartphone, or any wireless LAN-enabled device.
For further assistance, please contact 'Media & Data Network Team' at (032) 741-2913~4.
We are always here to help with any inquiries.
* Transit Hotel
- Location : (Duty-free area) 4th floor in the passenger terminal
- Hours of Operation : Always open(24hrs)
- Tel : 032-743-3000
* Spa on Air(Sauna&Spa)
- Location : B1, East Side
- Hours of Operation : Always Open(24hrs)
- Tel : 82-32-743-7042~3
- Rate
① Day(06:00~20:00) : 15,000won
② Night(20:00~06:00) : 20,000won
※Additional KRW5,000 will also be charged after 20:00 for the day customers
③ Sleeping Room : 12,000won
※ Reservation required(82-32-743-7042~3)
* In accordance with the Foreign Exchange Transactions Act of Korea, ATMs are not installed in the duty-free area.
SK Telecom, LG Telecom, and KTF, which are all leading mobile phone companies in Korea, provides mobile phone roaming and rental services at Incheon Airport. (Open 24 hours a day)
Please refer to the following menu on our website.
: Home>Airport Serviced>IBanks․Telecom>CP
: Home>Airport Services>Life>Post office
- Location : Travel Center(Public area, B1F)
- Hours of operation
① Weekdays : 09:00 ~ 25:00
② Weekends : 09:00 ~ 26:00
※ Hours of operaetion subject to change
- Tel : 82-32-743-8580
- Hompage : www.cgv.co.kr
* Ice Rink
- Artificial Icerink available all seasons
- Location : Travel Center(Public area, B1F)
- Hours of operation : 10:00 ~ 20:00
- Rental Fee(No entrance fee)
① Children : KRW2,000
② Teenagers : KRW3,000
③ Adult : KRW4,000