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인천공항국제 공항 로고

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  Incheon airport guide Moving between terminals

Incheon airport guide

Terminal 1
인천공항 한 눈에 보기 제1여객터미널 안내도 – 장기주차장, 단기주차장, 출국장, 면세구역으로 이루어져 있으며 탑승동까지 IAT 20분 소요됩니다.(아시아나, 제주에어, 진에어, 티웨이, 이스타, 에어서울, 기타외국항공사 배치)
인천공항 한 눈에 보기 제1여객터미널 안내표 : 제1교통센터, 제1여객터미널로 구성
제1교통센터 제1여객터미널
일반구역 면세구역 탑승동
4F 전문식당가 라운지, 환승호텔, 환승편의시설, 면세품인도장, 푸드코트, 편의점 항공사라운지
3F 환전소, 택스리펀드, 로밍, 보험, 택배, 편의점

출발층(출국장)1-50 Gate

면세점, 환전소, 택스리펀드, 로밍 탑승101-132 Gate
2F 항공사사무실
1F 택시, 인천시내버스, 환전소, 로밍, 포켓와이파이, 도착층 입국장
B1 버스터미널, 철도대합실, 단기주차장, 렌터카, 푸드코트, 편의점, 캡슐호텔 전문식당가, 환전소, 약국, 헬스앤뷰티
Terminal 2
인천공항 한 눈에 보기 제2여객터미널 안내도 – 장기주차장, 단기주차장, 출국장, 면세구역으로 이루어져 있습니다. (대한항공, 델타항공, 에어프랑스, KLM네덜란드항공 배치)
인천공항 한 눈에 보기 제2여객터미널 안내표 : 제2교통센터, 제2여객터미널로 구성
제2교통센터 제2여객터미널
일반구역 면세구역
5F 홍보관
4F 전문식당가, 항공사 사무실 라운지, 환승호텔, 환승편의시설, 면세품인도장, 푸드코트, 편의점
3F 환전소, 택스리펀드, 로밍, 보험, 택배, 편의점, 서점, 약국

출발층(출국장)230-270 Gate

면세점, 환전소, 택스리펀드, 로밍, 보험, 서점, 약국
2F 정부종합행정센터, 상주기관 사무실
1F 택시, 인천시내버스, 환전소, 로밍, 포켓와이파이, 택배, 편의점, 꽃집, 도착층 입국장 환전소
B1 버스터미널, 철도대합실, 단기주차장, 렌터카, 푸드코트, 편의점, 캡슐호텔 전문식당가, 환전소, 약국, 헬스앤뷰티
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Moving between terminals Method

You can use the free shuttle bus to get to the terminal quickly.

제1 여객터미널에서 제2여객터미널 가는 방법
제1여객터미널승차장은 3층 중앙 8번 출구이며 배차간격은 5분입니다. 제2여객터미널까지의 이동거리는 15km이고, 이동시간은 약 15분소요됩니다.
제2 여객터미널에서 제1여객터미널 가는 방법
제2여객터미널승차장은 3층 중앙 4,5번 출구 사이 이며 배차간격은 5분입니다. 제1여객터미널까지의 이동거리는 18km이고, 이동시간은 약 18분소요됩니다.
제1 여객터미널 과 제2 여객터미널 에서 탑승동으로 가는 방법
제1 여객터미널 과 제2 여객터미널의 셔틀트레인을 타고 탑승동으로 이동합니다.
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Customer Center

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Frequently Asked Questions

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1. Hotels around Incheon International Airport
 
① Grand Hyatt Incheon
Grand Hyatt Incheon is a five star hotel located 3 minutes away from Incheon International Airport. With 1,022 well-appointed rooms and variety of dining options, Grand Hyatt Incheon offers the utmost convenience and comfort for guests
 
Guests staying in a Grand Club room can enjoy Grand Club Lounge benefits which include continental breakfast, evening cocktails and hors d'oeuvres, and meetion room usage.
 
All of the event spaces feature state-of-the-art multimedia and conference equipment and high-speed Internet access for hosting hosting international large scale conferences and big events.
 
Tel: 82-32-745-1234 / 82-32-745-2500 / Website :
incheon.grand.hyatt.com
*Free shuttle buses run every 15 minutes from the airport (Gate 3C & 14C on the 1st floor) to the hotel
 
② Best Western Hotel
The Best Western Hotel is located 2 minutes from Incheon International Airport and facilitates 301 guest rooms, a multi-restaurant, Japanese restaurant, business center, fitness center and more. We invite you to a clean and comfortable resting place where you can feel at home.
 
Tel: 82-32-743-1000 (Questions) Fax: 82-32-745-1004
www.bestwesternincheon.com
 
③ Hotel Queen Incheon Airport
The newly opened Hotel Queen Incheon Airport properly represents Incheon International Airport, and our employees who speak English, Japanese and Chinese will respectfully treat each and every guest with special care. We are located 7 minutes from the airport and you can call 24 hours a day for free pick up services from the airport to the hotel. Compared to other hotels, we have larger rooms with higher ceilings and all guest rooms are equipped with free steam saunas, high-speed internet, and DVD movies. Furthermore, in order to guarantee safety for all guests, we are insured by AIG's American Home Assurance.
www.hotelqueen.com
www.hotelqueen.co.kr
reserve@hotelqueen.com
Tel. 82-32-747-0070 Fax. 82-32-752-7770 (From Korea)
Tel. ++82-32--747-0070 Fax. ++82-32--752-7770 (Overseas)
Address: 2801-5 Woonseo-dong Junggu Incheon
 
④ Hotel New Airport
The recently opened Hotel New Airport is located only 6 to 10 minutes away from Incheon Airport and is a luxurious hotel fitted with computers connected to free high-speed internet, as well as a wide array of convenience facilities such as an indoor driving range. In addition, guests may call 24 hours a day for free pick-up services.
 
Tel: 82-32-752-2066~8
Fax: 82-32-746-2067
E-mail: hotelnewairport@yahoo.com
 
⑤ Hotel SKY: www.hotelsky.co.kr
⑥ Hotel Hubhub: www.hotelhh.com
⑦ Hotel Sevilla: www.hotelsevilla.co.kr
 
2. Hotels near Gimpo Airport
 
① The Airport Tourist Hotel: Tel 82-2-662-1113
② Nostalgia Hotel: Tel 82-2-691-0071
③ River Park Hotel: Tel 82-2-3665-3000
④ Regent Hotel: Tel 82-2-694-3111
⑤ Green World: Tel 82-2-653-1999
⑥ Niagara Hotel: Tel 82-2-3664-2233
 
These hotels are located 10~15 minutes by bus from Gimpo Airport. Guests can call the hotel on arrival at Gimpo Airport to utilize the free hotel shuttle bus services from the airport to the hotel. It usually takes 40 ~ 45 minutes from most hotels.
 
3. Hotels in the Incheon area
 
① Olympus Hotel: Located near Weolmido island. There are no buses from the hotel to the airport and takes 30 ~ 40 minutes by taxi.
Tel 82-32-762-5181
 
② New Star Tourist Hotel: Locate near Incheon harbor. There are no buses from the hotel to the airport and takes 30 ~ 40 minutes by taxi. Tel 82-32-885-8111
 
③ Songdo Beach Hotel: Located near Songdo Beach. Incheon Airport limousine buses run every 20 minutes. Bus fares are 5,000 Won and takes 90 minutes. Tel 82-32-832-1311
 
④ Bupyeong Tourist Hotel: Located at Gilsan Station (Incheon subway line 1). Bus number 111 runs every 10 minutes. Bus fares cost 2,400 Won and takes 60 minutes. There is a bus stop near the hotel.
 
※ For more information, please contact the Incheon Airport hotel information desk. (☎ 82-32-743-2570)
Mainly Sharp objects (eg. fingernail clippers with knives, Swiss-army knives, scissors, stationary knives, etc) are all prohibited from carrying into the cabin, so please place it in the checked baggage at the check-in counter.
 
In addition, the above mentioned items should be placed in a case and made easy for X-ray inspection. If this is not done so, you may be called to witness inspectors opening your bag and searching it.
 
Butane gas, aerosol, pesticides, spray paints, etc. cannot be placed in the plane at all. For details, please refer to the restricted items' list.
 
Lighter on cabin restriction ordinance (Apr 14, 2005~)
Passengers destined for the US may not carry on or check-in lighters.
 
※ Cooperation requested by the US Transportation Security Administration (TSA), Passengers not destined to the US may carry on 1 lighter per person, but may not send as checked luggage.
※ US Territories: Including the US, Guam, Saipan, Western Samoa, Virgin Islands, etc.
** Hand baggage is that the passenger carries into the cabin under the passenger’s responsibility for storage
** Checked baggage is that the passenger consigns for transportation to the carrier and which will find/pick up at the destination.
 
○ Free baggage standards allowed by airline carriers, in general ;
1) Carry-on bags
- Bulk : Less than a total of 115cm after adding the height, weight and length
- Weight : Under 10kg
- Quantity : Total weight of all bags added together
 
2) Checked baggage standards for Korean Air (KE), Asiana (OZ) and foreign airlines
a) America (USA, Canada, Mexico, Central and South America, other US territories)
- Bulk : Less than a total of 158cm after adding the height, weight and length
- Weight : Under 23 kg (Travel Class) or 32 kg (First and Business Class)
- Quantity : Up to 2, total weight of all bags added together
b) Destinations not to the US
- Bulk : 1 bag under a total size of 158cm
- Weight : Under 20kg (Travel Class), 30kg(Business class), 40kg (First class)
- Quantity : Total weight of all bags added together
 
Also, the above clauses are applicable to all passengers over 24 months old, and most airlines normally allow 1 bag for infants
that are less than 10kg.
 
** Airlines may have different standards and allow extra baggage for VIP passengers and high mileage customers, so please confirm with the airline for detailed information.
All travelers bringing cats or dogs to the Republic of Korea must adhere to the following procedure.
 
Please follow the link below.
http://www.qia.go.kr/english/html/Animal_livestock/02AnimalLivestock_007-8.jsp
○ Hours of Operation : 07:00~22:00 (no admittances past 21:30)
○ lounge located in east wing opens 24hrs
○ Services : Mini buffet, snacks, beverages, liquor, free internet, Wi-Fi, print services, fax, newspaper, magazine, TV
○ Rate : USD39 (Discount card may be used)
○ Locations : Nearby Korean Air (east wing) and Asiana Airline (west wing) lounges; past the cafeteria in the Transfer Service Complex, Passenger Terminal, 4th floor.
○ Contacts : +82-32-743-4814(East wing),
+82-32-743-4811(West wing)
○ Check the website for credit cards that offer discounts or free admission.
 
Customs procedures for departure. What items must be declared?
 
High-priced items which are to be carried into upon arrival must be reported to the customs upon departure.
However, the items which are carried in and out on several occasions have to be reported once.
 
※ Items specified by other laws and regulations such as the cultural assets are limited for returns.
 
※ High-priced items which were not declared upon departure may be subject to taxes upon arrival.
 
Jewellry which is not the personal items (such as gold bars) have to be officially declared as the exports.
 
Cautions for the purchasers of duty free items upon departure
※ Purchase limit at Duty Free Shops upon Departure US$3,000
※ Purchase limit upon Arrival US$600
※ The amount in access must be declared to the customs and the taxes should be paid.
There are several different ways to travel from Incheon International Airport to Gimpo airport.
 
The most popular ways include taking the Airport Railroad Train (AREX), airport limousine buses, and taxis.
The train and bus lines offer the nonstop ride from Incheon International Airport Station to Gimpo airport in 30-40 minutes.
 
Please refer to the following menu on our website.
: Home>To&From Airport>Public Transportation
The electro-magnetic field caused by the inspection equipment (metal detectors and hand held metal detectors) at Incheon International Airport is minimal and is not harmful to people.
 
However, pregnant women who are uncomfortable with it or those who do not want to pass the metal detector because of cardiac pacemakers can request inspection agents to conduct physical searches instead of passing through the metal detector.
○ Korean Airlines
▷ Busan Flight (1 flight)
- Incheon → Busan: Daily departure at 8pm and arrival at 9pm
- Busan → Incheon: Daily departure at 7am and arrival at 8pm
 
▷ Jeju Flight: None
 
○ Asiana Airlines
▷ Busan Flight (1 flight)
- Incheon → Busan: Daily departure at 8 pm and arrival at 9pm
- Busan → Incheon: Daily departure at 7am and arrival at 8pm
 
▷ Jeju Flight
- Incheon → Jeju: (Thurs, Sun) Departure at 4:20pm and arrival at 5:20pm
- Jeju → Incheon: (Mon, Fri) Departure at 11:30am
○ Yeongjongdo
Yeongjongdo was once called Jayeondo (紫燕島 translated into Island of Purple Swallows) because many swallow birds live here. In addition, Yeongjongdo faces Shindo, Shido, Sammokdo, Yongyudo, and Muido.
 
Excluding Baekwoonsan Mountain (256) situated at the center of the island, it is mainly composed of low flat lands and most of the sandy coastline is used as a salt farm.
 
As part of a plan for fortification during King Sook-Jong's reign in the Chosun Dynasty, it was included as a Gyodong naval area and during King Yeong-Jo's reign, a military bunker was installed here and played an important role in national defense.
 
▷ Ocean Exploration Center
This is an open classroom where you can observe the various life forms in the ocean and it is located approximately 2.6km from the Yeongjongdo pier.
 
▷ Yonggungsa (Temple)
It is said that this Buddhist temple was constructed during the reign of the Shilla King Munmu by a Buddhist priest named Wonhyo. Visitors can see the history of Yeongjongdo through the cultural relics such as the statue of the Buddhist Goddess of Mercy, poems from Kim Kyu-Jin, and tablets written by Heungseon Daeweongun as well as through the two zelkova trees that have been standing for 1,300 years.
 
○ Yongyudo
There was once a bridge that connected it with Yeongjongdo, but due to the construction of Incheon International Airport, it was demolished and the land was reclaimed from the sea.
 
Eulwangni Beach and Wangsan Beach, which are natural tourist attractions, are scheduled for large-scale development into a seaside tourist resort in order to facilitate tourists using Incheon International Airport.
 
▷ Wangsan Beach
Wangsan Beach is located on the western coast of Yongyudo and has a natural white sand beach. Its slopes are soft and have massive woodlands making it ideal for families to enjoy their vacations here.
 
▷ Eulwangni Beach
Eulwangni Beach is famous for its vast sand field spanning across 200m during low tides and for its sunset. Families can come and enjoy the camping grounds, lodging and convenience facilities here, and is a great place to enjoy boat rides.
 
▷ Janggun (General) Rock
Janggun Rock looks like a military general wearing armor and a helmet looking out to the sea. It is one of the 8 Great Sceneries of Yongyu Island and is also called the guardian of Yongyudo.
 
▷ Masiran, Geojampo Beach
They are located on the southwest side of Yongyudo and at the end of a soft coastline is a forest of pine trees situated like that of a folding screen. There is an annual Hangeumul fishing contest where bass and mullets are caught with bare hands.
Incheon International Airport has been offering Free WiFi service to everywhere in the airport since 2008. 9.

It's available to use WiFi by labtop , of course, smartphone equipped with a wireless lan when 'AIRPORTWIFI' as we call SSID(WLAN signal ID) is detected and connected by the device that you own.

If you have further questions, don't hesitate to contact Flight Information Team(032)741-2913~4).
Sincerely we answer your asking.

Thank you.    
What is the duty free allowance for the travelers?
Duty free allowance for the travelers to bring into Korea is worth US $600.
(The duty free allowance for the crew members are the same as the ordinary travelers.)
 
However, the underage (less than 19 years of age) are limited in receiving the tax exemption for liquor and cigarettes.
 
Duty free allowance for agricultural, livestock and aquatic products(medicinal herbs)
The duty free allowance is within the total weight of 50kg and the acquisition price overseas must be less than 100,000 won and they must pass the inspection.
 
For any additional information, please check the site below.
http://www.customs.go.kr/kcshome/main/content/ContentView.do?contentId=CONTENT_ID_000001311&layoutMenuNo=21015
 
Please refer to the following menu on our website.
: Home>To&From Airport>Public Transportation>Bus
1. Why deploying AIT(Advanced Imaging Technology) in the airports?
To ensure air travelers remain safe and secure from new threats, Dec. 25, 2010 Northwest Flight 253 Incident and prepare for the G20 Seoul Summit in 2010.
 
2. What kind of AIT does Incheon International Airport use?
Incheon International Airport uses 'Backscatter X-Ray' technology which is safe, convenient for air travelers and is effective in preventing terrorism.
The AIT will be able to accurately detect nonmetallic substances such as ceramics, weapons, and powder/liquid explosives without touching an individual’s body. Current metal detectors are not sensitive to such devices.
 
3. How does the AIT screening work?
Backscatter X-Ray technology presents the outline image of the passenger's body using X-Ray. The AIT can detect effectively hidden or dangerous items. This screening images are displayed in black, applied to blur the image and sent to AIT's image analytical laboratories, then same gender screeners check (and only the same gender screeners check AIT image). If there are something suspicious items to be screened, screener and also the passenger involved can see what's unconfirmed (both screener and passenger can check what's unconfirmed). All these steps are anonymous, therefore it's difficult to know passenger's identification. The AIT doesn’t have functions to save, print out and transfer body images of passengers.
 
4. Incheon International Airport’s AIT is safe?
Yes, Incheon International Airport’s AIT is the same model with the TSA, which was evaluated by the Food and Drug Administration’s (FDA) Center for Devices and Radiological Health (CDRH), the National Institute for Standards and Technology (NIST), and the Johns Hopkins University Applied Physics Laboratory (APL).
 
* According to NCRP(National Council on Radiation Protection & Measurements) an effective dose of AIT per scan would allow 2,500 scans of an Individual annually
 
5. What sort of privacy policy dose Incheon International Airport have?
Incheon International Airport has implemented strict privacy safeguards using advanced imaging technology to protect passenger's privacy and image leak, etc.
 
* AIT Image screeners are conducted on a same gender basis.
a. You can choose either AIT scan or Pat-down.
b. AIT can not save, print out and transfer body images of passengers.
c. There is a privacy algorithm applied to blur the image.
d. Security personnel view the image and does not see the passenger, and a guidance staff assisting the passenger can not view the image.
e. Security personnel in charge of the AIT are prohibited bringing cameras, cell phones and other devices with them in AIT image analytical laboratories. If security personnel commit illegal acts, there need to take legal action strongly..
f. CCTV equipment is installed in the image analytical laboratories to prevent wrongdoing.
 
6. What's the process to go through the AIT?
a. You will be asked to get either AIT or physical search. (as known pat-down)
b. Take everything out of your pockets including non-metallic items.
(If you have any item in your pockets, you could be checked additional security procedures.)
c. Walk into the imaging portal, stand in a position and remain still for a few seconds while the technology creates an image of the passenger in real time.
d. Exit the opposite side of the portal and wait for a minute. Staff will notice you the image screening result.
e. You may go through the follow-up procedures according to the security personnel's guide.
f. After completing all steps, you can collect all your belongings and go.
 
7. Is AIT screening optional?
Yes, AIT screening is optional for all passengers. Passengers who do not wish to receive AIT screening will receive a physical pat-down.
 
8. What does Pat-down mean?
Pat-down is the way to check the passengers by security personnel's hands (directly by security personnel).
 
9. Is AIT(Advanced Imaging Technology) screening optional?
Yes, AIT screening is optional for all passengers.
Passengers who do not wish to receive AIT screening, and pregnant woman, infants and children, the disabled, patient, etc will receive alternative screening, including a physical pat-down.
 
10. What's the criteria for selecting passengers to scan by the AIT(Advanced Imaging Technology)?
It's hard to give any specific information for the security reason.
But, only passengers suspected of posing a threat to other travelers and airplanes, and those who are on the watch list or suspected of carrying suspicious materials on their first security checks will undergo the AIT screening. We are not selecting by nationality, race, gender, religion, departing country, etc.
 
11. If passengers refuse to scan by AIT and also physical pat-down from religious reason?
According to the Aviation Safety and Security Act Article 15, passengers including carry-on, and checked baggage must receive security checks.
If refused, passengers and any baggage can be denied to board the aircraft.
 
FYI, anyone who interfere with security staff's work such as security screening, access control, etc or those who are assaulting security staff will be punished by law.
○ Range of jurisdiction : Management of lost and found items in public areas of the airport
 
○ Location : Public Area, B1F West Side (Side of Incheon Airport CS Academy)
 
○ Usage Information
- Found Items: Report found item → Register at Lost and Found Center → Register on the 'Found Item Search' box at the IIAC homepage 'Lost and Found Center' → Return to owner after verification → Store items not reclaimed at the Lost and Found Center (2~3 months) → Deliver to police station
- Lost Items: Report lost item → Lost and Found Center receives report → Find lost item → Report finding to owner (reporter) → Return item
 
▷ Korean Airlines
- Range of Jurisdiction: Questions on lost and found items in the cabin
- Questions: 080-669-8272, Cargo Group 82-32-742-5193 (east side of the 2nd floor)
 
▷ Asiana Airlines
- Range of Jurisdiction: Questions on lost and found items in the cabin
- Questions: Baggage Part 82-32-744-2205∼6 (Behind the 1st floor Millennium Hall)
 
▷ Incheon Jungbu Police Station
- Range of Jurisdiction: Items transferred from the airport Lost and Found Center
- Questions: Crime Prevention Department 82-32-764-0182

* Transit Hotel
- Location : (Duty-free area) 4th floor in the passenger terminal
- Hours of Operation : Always open(24hrs)
- Tel : 032-743-3000


* Spa on Air(Sauna&Spa)
- Location :  B1, East Side
- Hours of Operation : Always Open(24hrs)
- Tel : 82-32-743-7042~3
- Rate
    ① Day(06:00~20:00) : 15,000won
    ② Night(20:00~06:00) : 20,000won
      ※Additional KRW5,000 will also be charged after 20:00 for the day customers
    ③ Sleeping Room : 12,000won
      ※ Reservation required(82-32-743-7042~3)

Please refer to the following menu on our website.
: Home>To&From Airport>Getting to Airport
Transit passengers or passengers who finished the check-in procedure can accommodate at transit hotel in Incheon Airport. Please be aware that it is not allowed for passengers to stay at the hotel a day before departure.
 
- Location : West/East side of departure area(Duty-free area, 4F)
- Facility : Room(24 hours), Lounge(07:00~21:00), Restaurant, Shower room, Massage
- Room rate : KRW 55,000~(rate varies according to room type and staying time)
- Tel : 82-32-743-3000
- Website : http://www.airgardenhotel.com
 
Duty Free items are tax exempt and therefore according to Customs regulations, exchanges and refunds may not be given at normal shops. You may follow the below steps for exchanges and refunds.
 
① When residing overseas: Exchange or refund through international parcel.
② When residing in the country: Exchange and refunds restricted only when it was declared at customs on arrival (Items under $600 do not need to be declared)
 
However, exchange/refunds are only permitted at the Duty Free shop where the item was purchased, so visitors must make the exchange on departure or ask a departing acquaintance to make the exchange on your behalf.
 
※ Please call the Duty Free shop where you have purchased your item for more details on exchange and refund procedures.
- Shilla Duty Free: 82-32-743-4463 / 82-1688-1110
- Korea Tourism Organization Duty Free Shop: 82-32-743-2000
- Lotte Duty Free Shop: 82-32-743-7779
○ Carry-ons
: Batteries inside electronic products, extra batteries, and storage batteries may be carried into the cabin. However, storage batteries for battery powered wheelchairs must first be removed. Once both poles are disconnected it may be brought into the cabin.
 
Also, 1 hair spray, cosmetic, perfume, or shaving cream under 0.5 liters can be carried into the cabin.
 
○ Checked baggage
: Liquid storage batteries (Storage batteries with electrolytes) are strictly forbidden in entering the plane, but normal batteries may be sent in checked baggage.
 
Except the above mentioned items such as hair sprays, all flammable sprays are forbidden on the plane.
You may not use the Duty Free shop on arrival (Customs laws prohibit installation of Duty Free shops at arrival areas)
 
Passengers who were unable to use the Duty Free shop on departure should use the Duty Free shop from the country they depart from for return since Duty Free shops are not installed at Incheon International Airport.
 
Thank you.
 
There are four Duty Free shops at Incheon Airport, and operation hours are 07:00 ~ 21:30 (open every day).
Koreans may purchase up to 3,000 USD in total, and taxes are exempt to 600 USD. (When purchases exceed 600 USD, passengers must declare it at Customs)
 
* Duty Free Shops
- Shilla Duty Free Shop: 82-32-743-4463 / 82-1688-1110
- Lotte Duty Free Shop: 82-32-743-7779
- Korea Tourism Organization: 82-32-743-2000
 
* Duty Free Item delivery place
- Contact: 82-32-743-6910
- Operation Hour: Period during first flight ~ final flight
 
Please refer to the following menu on our website.
: Home>Shop&Dine>Shopping
○ Short-term flight schedule changes notifications for passengers can be checked.
 
○ It is most common for flights which last less than 3 hours from the departing airports in China and Japan.
 
○ Therefore, until the departing airport (China, Japan) sends Incheon Airport a message of the actual departure time, the estimated time of arrival at Incheon Airport is the same as the scheduled time of arrival on the internet, flight information monitor, and information desks.
 
○ Sometimes when welcoming parties only go by the scheduled time of arrival, there are instances when they arrive before the flight departs from the airport due to reasons at the departing area or because of problems with the weather.
 
○ Welcoming parties may have to wait a prolonged period of time when the arrival is delayed compared to the scheduled arrival time.
 
○ Welcoming parties should contact the information desk and confirm the new arrival time whenever they can.
Tax-refund scheme is to let foreign tourists get inland tax return on their departure from Korea. This policy is only applied to those who will leave Korea in 3 months after purchase of products.
 
* Step for tax-refund
- Obtain confirmation document on purchase at the tax-free shops in Korea
- Get a stamp from customs desk in a passenger terminal of Incheon Airport(Public areal, 3F) after showing products purchased to officers.
- Submit the document with a stamp to tax-refund counter located in duty-free area.
- Get tax returned.
 
* Tax-Refund Counter
- Cube Refund
① Location : 4F, Near Gate 26~27(Duty-free area)
② Tel : 82-32-743-7556
③ Homepage : http://www.cuberefund.com
 
* Automatic Tax Refund Devices(if KRW75,000 or less per payment receipt)
- operation hours : 24 hours
- location : (Public area) 3F, Near customs clearance area 1~4 in the passenger terminal(Duty-free area) 3F, Near gate 26~27 in the passenger terminal 4F, Near pharmacy in central area of concourse
- contacts : 82-32-743-1009
- homepage : http://www.kicc.co.kr
 
* Food & Beverages
- McDonalds : Passenger Terminal 1F, Center (Public Area)
- Sanuki Bore : Passenger Terminal 1F, near gate C (Public Area)
- Lotteria : Passenger Terminal 3F, near gate 1 (Public Area)
- Bon juk, Bon Bibimbap : Passenger Terminal 1F, near gate 12 (Public Area)
- Food Capital : Near Gate 30(Terminal), Near Gate 118(Concourse, Duty-free area)
- Cafe Amoje : Near Gate 27(Duty-free area)
- Charlie Brown Cafe : Near Gate 113(Concourse, Duty-free area)
 
* Duty Free shops(Duty-free area)
- Lotte Duty Free
① Perfume&Cosmetics : Near Gate 12
② Food, JeongGwanJang : Near Gate 25
③ Liquor&Tobacco : Near Gate 12
④ Liquor&Tobacco : Near Gate 28
⑤ Liquor&Tobacco : Near Information Desk(Concourse)
 
- Shilla Duty Free
① Bag Collection : Near Gate 27
② Sunglasses : Near Gate 27
③ Perfume&Cosmetics : Near Gate 27
④ Korean Cosmetics : Near Gate 27
⑤ Perfume&Cosmetics : Near Information Desk(Concourse)
⑥ Food, Jeonggwanjang : Near Information Desk(Concourse)
⑦ Electronics, Fashion Accessories : Near Information Desk(Concourse)
 
* Parcel & Packaging(Public Area)
- Hanjin Express : East side of the passenger terminal(Public area, 3F)
- CJ Korea Express : West side of the passenger terminal(Public area, 3F)
 
* Spa(Sauna)
- Spa on Air : East side of the passenger terminal(Public area, B1F)
 
* Transit Hotel
- Walkerhill Transit Hotel : East/West side of the passenger terminal(Duty-free area, 4F)
 
* Sky HUB lounge
- East side of the passenger terminal(Dutyfree area, 4F)
Round-the-clock banking service is available at Incheon Int'l Airport. Passesngers will come across 24-hour ATMs all over the passenger terminal.
 
* In accordance with the Foreign Exchange Transactions Act of Korea, ATMs are not installed in the duty-free area.

SK Telecom, LG Telecom, and KTF, which are all leading mobile phone companies in Korea, provides mobile phone roaming and rental services at Incheon Airport. (Open 24 hours a day)
 
Please refer to the following menu on our website.
: Home>Airport Serviced>IBanks․Telecom>CP
In Korean Traditional Street, located on the 4th floor of passenger terminal, you can enjoy the beautiful traditional architects, traditional desserts, and even purchase various K-Pop products. Detailed information below.
 
* Location : Center of the passenger terminal(Public area, 4F)
 
* Facility
- Traditional Architects : Soteulsammun, Ilgakmun, Biseonru, PyoungDaemun, Samojoung
- Interactive Facility : Digital Interative Facility
- Food&Beverages : Paris baguette, Pascucci, Bizeun,
Bennigans
- Korean Classical Music concert(2 times/day), Stroll of Korean royal family(1 time/day)
 
Please refer to the following menu on our website.
: Home>Shop&Dine>Shopping
Please refer to the following menu on our website.
: Home>To&From Airport>Parking
For the convenience of passengers utilizing mobile devices such as smartphones and laptops, Incheon Airport has installed recharging facilities for 110V, 220V power sources and USBs. Furthermore, free rental of 110V power supply devices is available for passengers using electric equipment such as laptops and shavers run on 100V power source.
 
○ Location of Charging facilities : Passenger Terminal 3rd floor check-in counter area and departure area, Arrival area of 1st floor, departure area of Concourse
 
○ Rental 110V outlet guide : Contact the information desk
 
○ Available device
- Transformer (100VA, 300VA)
- Multi outlet (220V)
- plug(Europe type)
Please refer to the following menu on our website.
: Home>Airport Services>Rest>Sauna&Spa
Please refer to the following menu on our website.
: Home>Airport Services>Life>Post office
There are four banks at Incheon International Airport which provides financial and currency exchange services.
 
Please refer to the following menu on our website.
: Home>Airport Services>Banks
* Theater(CGV)
- Location : Travel Center(Public area, B1F)
- Hours of operation
① Weekdays : 09:00 ~ 25:00
② Weekends : 09:00 ~ 26:00
※ Hours of operaetion subject to change
- Tel : 82-32-743-8580
- Hompage : www.cgv.co.kr
 
* Ice Rink
- Artificial Icerink available all seasons
- Location : Travel Center(Public area, B1F)
- Hours of operation : 10:00 ~ 20:00
- Rental Fee(No entrance fee)
① Children : KRW2,000
② Teenagers : KRW3,000
③ Adult : KRW4,000
1. Internet Lounge
Please refer to the following menu on our website.
: Home>Airport Services>Internet․Business>Internet Cafe
 
2. Wireless Internet(always available)
- It can be used in the passenger terminal, concourse, transportation center public area(except some area).
- If you have any inquiry, please call at 100 for normal telephone, 032-100 for cell phone, airport network operation center(032-741-0000).
 
3. Internet Access through MULTIMEDIA TELEPHONE(charged)
- It can be used just like normal PC with installed keyboard.
- Main function : using touch-screen/keyboard, searching through the internet, sending/receiving e-mail, providing various contents
- Location : B1 floor(13 devices), 1st floor(62 devices), 2nd floor(14 devices), 3rd floor(74 devices), 4th floor(12 devices)