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인천국제공항 로고

CHECK YOUR TERMINAL

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  Incheon airport guide Moving between terminals

Incheon airport guide

Terminal 1
인천공항 한 눈에 보기 제1여객터미널 안내도 – 장기주차장, 단기주차장, 출국장, 면세구역으로 이루어져 있으며 탑승동까지 IAT 5분 소요됩니다.(아시아나, 제주에어, 진에어, 티웨이, 이스타, 에어서울, 기타외국항공사 배치)
인천공항 한 눈에 보기 제1여객터미널 안내표 : 제1교통센터, 제1여객터미널로 구성
제1교통센터 제1여객터미널
일반구역 면세구역 탑승동
4F 전문식당가 라운지, 환승호텔, 환승편의시설, 면세품인도장, 푸드코트, 편의점 항공사라운지
3F 환전소, 택스리펀드, 로밍, 보험, 택배, 편의점

출발층(출국장)1-50 Gate

면세점, 환전소, 택스리펀드, 로밍 탑승101-132 Gate
2F 항공사사무실
1F 택시, 인천시내버스, 환전소, 로밍, 포켓와이파이, 도착층 입국장
B1 버스터미널, 철도대합실, 단기주차장, 렌터카, 푸드코트, 편의점, 캡슐호텔 전문식당가, 환전소, 약국, 헬스앤뷰티
Terminal 2
인천공항 한 눈에 보기 제2여객터미널 안내도 – 장기주차장, 단기주차장, 출국장, 면세구역으로 이루어져 있습니다. (대한항공, 델타항공, 에어프랑스, KLM네덜란드항공, 아에로멕시코, 알리탈리아, 중화항공, 가루다인도네시아, 샤먼항공, 체코항공, 아에로플로트 배치)
인천공항 한 눈에 보기 제2여객터미널 안내표 : 제2교통센터, 제2여객터미널로 구성
제2교통센터 제2여객터미널
일반구역 면세구역
5F 홍보관
4F 전문식당가, 항공사 사무실 라운지, 환승호텔, 환승편의시설, 면세품인도장, 푸드코트, 편의점
3F 환전소, 택스리펀드, 로밍, 보험, 택배, 편의점, 서점, 약국

출발층(출국장)230-270 Gate

면세점, 환전소, 택스리펀드, 로밍, 보험, 서점, 약국
2F 정부종합행정센터, 상주기관 사무실
1F 택시, 인천시내버스, 환전소, 로밍, 포켓와이파이, 택배, 편의점, 꽃집, 도착층 입국장 환전소
B1 버스터미널, 철도대합실, 단기주차장, 렌터카, 푸드코트, 편의점, 캡슐호텔 전문식당가, 환전소, 약국, 헬스앤뷰티
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Moving between terminals Method

You can use the free shuttle bus to get to the terminal quickly.

※ You may utilize the Airport Railroad to transfer between Terminals. (Time: 6 min, Fee: 900 KRW)

제1 여객터미널에서 제2여객터미널 가는 방법
제1여객터미널승차장은 3층 중앙 8번 출구이며 배차간격은 5분입니다. 제2여객터미널까지의 이동거리는 15km이고, 이동시간은 약 15분소요됩니다.
제2 여객터미널에서 제1여객터미널 가는 방법
제2여객터미널승차장은 3층 중앙 4,5번 출구 사이 이며 배차간격은 5분입니다. 제1여객터미널까지의 이동거리는 18km이고, 이동시간은 약 18분소요됩니다.
제1 여객터미널 과 제2 여객터미널 에서 탑승동으로 가는 방법
제1 여객터미널 과 제2 여객터미널의 셔틀트레인을 타고 탑승동으로 이동합니다.
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Customer Center

Hello. This is the Incheon International Airport Customer Center. How can I help you?

Lost

Information

  • The Incheon International Airport Lost and Found is a facility that manages issues related to lost and found items in and around the airport, and it is currently managed by the "Incheon International Airport Police Force".
  • Found items (except for IDs, passports, and food items) are stored for the legally mandated period of 6 months, and 3 months for the finder to claim ownership, then turned over to the National Treasury or disposed of. Exception: food items are stored for 1 week and then discarded.
  • Passports are stored for 1 month, then sent to the issuing agency (corresponding city hall, borough office, Ministry of Foreign Affairs, embassy, etc.) (Ministry of Foreign Affairs 02-3210-0404)

Passenger Terminal 1

Passenger Terminal 1자동출입국심사 등록센터 안내표
Hours of use 07:00~22:00(year round)
Contact Tel : 032-741-3110,3114,8991,8992
Fax : 032-741-3118
E-mail : lostnfound@airport.kr
Location Passenger terminal 1, B1 floor Lost and Found Office

Passenger Terminal 2

Passenger Terminal 2 자동출입국심사 등록센터 안내표
Hours of use 07:00~22:00(year round)
Contact Tel: 032-741-8988,8989
Fax: 032-741-0531
E-mail : lostnfound2@airport.kr
Location Passenger Terminal 2 General Area 2nd Floor Central Administration Central Administration Center Lost and Found Office

Claiming items (Download authorization form)

  • Typically, items must be claimed by the owner, and you must bring a photo ID and know the Lost and Found processing number for the specific item that you are claiming.
  • If you want to claim the item in a different way, you must fill out the appropriate form below.

Passenger Terminal 1

Passenger Terminal 1
Delivery service authorization form download
Proxy recipient authorization form download
Quick service authorization form download

Passenger Terminal 2

Passenger Terminal 2
Delivery service authorization form download
Proxy recipient authorization form download
Quick service authorization form download

Responsible agencies for lost items

Responsible agencies for lost item management안내표
Related area Responsible agency Contact Go
  • Terminals and Concourse
  • Transportation center
  • Curbside and parking lot area
Terminal 1 Lost and Found Office 032-741-3110, 3114, 8991, 8992 Go Search Lost and Found items
Terminal 2 Lost and Found Office 032-741-8988, 8989
  • Items lost on board or issues related to checked baggage
Korean Air Lost and Found 032-742-5194 Go
Asiana Lost and Found 032-744-2205 Go
Other Airlines 1577-2600
  • Within duty-free zone/departure gate/arrival hall
Terminal 1 Customs Department 032-722-4426 Go
Terminal 2 Customs Department 032-723-5133
  • Lost itmes on airport bus or railroad
Airport Limousine Service 032-743-7607
Call Limousine Service 02-2667-0386
Airport Train 032-745-7777 Go
Bus Terminal Lost and Found 1577-2600

Departure Gate Traffic Summary

Terminal 1
Real-time congestion
Last updated : 2019.05.22 07:02
  • A - N Check-In Counter
  • 1 - 6 Departure Gate
  • Smooth
  • Normal
  • High
  • Very High
  • End of Operation
0
5
0
4
0
3
0
2
Passenger prediction(Estimated Number of Passengers)
승객예고(예상 승객 수) 구분: 기단, 5번 출국장, 4번 출국장, 3번 출국장, 2번 출국장
time Area 5 Area 4 Area 3 Area 2
Not found!

Passenger prediction congestion criteria

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Airport congestion expected Legend Table Views
Type Terminal 1(T1) Terminal 2(T2)
BLUE 7,000 ~ 7,600 persons/hour 3,200 ~ 3,500 persons/hour
YELLOW 7,600 ~ 8,200 persons/hour 3,500 ~ 3,800 persons/hour
ORANGE 8,200 ~ 8,600 persons/hour
Concentration of more than 7,600 persons/hour for 2 consecutive hours
3,800 ~ 4,000 persons/hour
Concentration of more than 3,500 persons/hour for 2 consecutive hours
RED more than 8,600persons/hour ~
Concentration of more than 8,200 persons/hour for 2 consecutive hours
more than 4,000persons/hour ~
Concentration of more than 3,800 persons/hour for 2 consecutive hours
Terminal 2
Real-time congestion
Last updated : 2019.05.22 07:02
  • A - H Check-In Counter
  • 1 - 2 Departure Gate
  • Smooth
  • Normal
  • High
  • Very High
  • End of Operation
0
2
0
1
Passenger prediction(Estimated Number of Passengers)
승객예고(예상 승객 수) 구분: 시간, 2번 출국장, 1번 출국장
time Area 2 Area 1
Not found!